Technical Support (Maintenance) - YemenSoft يمن سوفت

Yemensoft in SITEX Khartoum 2018
YEMENSOFT – SUDAN Branch Is Participating In SITEX Khartoum INFORMATION TECHNOLOGY & TELECOMUNICATION EXHIBITION.
YemenSoft at GITEX Dubai 2014
Yemensoft launches the new version of Onyx Pro at GITEX Dubai 2014
Motakamel
La suite MoutakamelPlus est conçu pour le traitement et l’automatisation des opérations financières dans le réseau de l’entreprise, augmenter les performances et assurer la cohérence des données comptable, et assurer l’expansion des activités d’une façon flexible et sécurisée
YemenSoft in CeBIT 2016
YemenSoft participated in the CeBIT 2016 World Technology in Hanover, Germany to showcase its latest software releases to European and international markets
50 Innovative Companies To Watch 2018
YemenSoft was selected as one of the top 50 innovative companies for the year of 2018 by the US universal technology magazine The Silicon Review

Technical Support (Maintenance)

Technical Support (Maintenance)

System Installation is done in client site, after client conformation that all technical requirements for installation are available.Free of charge services for one year from the date of installation.Maintenance and upgrading services by nominal fees.Remote maintenance services that have been done via telephone lines or internet.Maintenance service for accidental failure in vocations and weekends.

All these above mentioned tasks are carried out by a team of competent engineers and technicians, who have a great deal of skill and experience. YemenSoft has developed a customer service website to provide technical support services on time (http://www.yemensoftcare.com).

YemenSoft cares consistently to provide optimal for all clients in Arab region and countries in Asia and Africa, where its branches located. This website provides many services, the most important of them are:

Giving client the authority of using the website (Client No. and password) to login and register his application, participating YemenSoft management in tracing his application easily from his office without wasting time, since his application is numbered automatically.YemenSoft services system contains indicators of performance for top management who deals continuously and automatically with pending applications or those not responded for, taking necessary actions to assure that service is provided for client and correcting performance.Through customer service website :  http://www.yemensoftcare.com and CRM Mobile App

Clients can get instructions of system use and benefit from the best experiences of other clients.

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